Shipping & Returns
We definetly don´t mind where you bounce around. Shippings are made all around the globe.
Traceable & sealed.
We currently offer free worldwide shipping shipping for every order above $150.
For all orders under $150 please see the table below:
|Thailand Express||1 - 3 days||$ 3|
|International Economy||7 - 14 days||$ 12|
|International Express||3 - 5 days||$ 25|
International orders ship via EMS or TNT. All orders are trackable. Orders are processed and shipped within 1 day of purchase. Once an order has been dispatched from our warehouse, you will receive a unique tracking number via email. To track your order, proceed to the link provided in the email.
If there are delivery issues we will do what we can to help you get your order ASAP however Lalalove are not responsible for the Courier Service's delivery schedule, nor are we responsible for any items that are delayed/lost in transit.
Please note that all orders are shipped from Thailand. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.
We guarantee to refund or replace any item you are not fully satisfied with. Return it to us in saleable condition within 7 days of receipt. Refunds will be credited to your original method of payment. You are required to return unwanted orders at your own cost.
In the interests of hygiene we do not offer refunds on pierced jewelry, underwear or swimwear if the hygiene seal has been removed, or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact.
All returns must be made by post.
We do not accept returns from outside Thailand.
All international orders are final sale.